I have Clevo laptop and it's 6 years old. So finding a battery for that model in India is way too difficult. Most of the companies are international, several chinese which you may scam you. And it has became "TV" because it barely last 5 seconds on charge.So anyway after lot of googling I found this website. Then ordered it from there after seeing it's Indian company and has genuine positive review. Received the product in few days with 3 months or something along that return warranty. Sadly the battery had issue so was not able to hold the charge, asked them to replace and they did it without question asked. But since it's rare model, they did not had spare. So refund was one options. But not for me, my laptop performance is good and did not wanted to spend 1 lakh or more for the same again. So anyway I asked them to try to find replacement.Then they told me it may take month for new battery. I had patience so was waiting. One month passed and almost two month passed, I had no option. Either asked them to refund and then still use "TV" laptop. Thought of buying UPS but that was the last solution. And it will lose the purpose of mobility which laptop provides.Anyway they told me they can't have the stocks, I do understand. After all the chip shortage, all the li-ion battery demands, and war these things were affected by that. But soon they told me they have stock and I got that in few days. Battery was new and even giving better capacity then the laptop manufactured one.So for me they are good company to buy items. Have very good support and they try to solve customer problems. Easier way for them was to refund the money or to give excuses. But they did not. That's positive experience for me. I will recommend to everyone who wants to buy laptop accessories.